As a supervisor, you are the host/hostess; you are the central point of contact for guests and are ultimately responsible for operations during your shift. This includes, among other things:
– Managing colleagues (bar + service)
– Contact with the kitchen
– Ensuring that all guests go home satisfied
– Handling any complaints
– Counting the cash register
– Closing up
You participate in operational activities on the work floor. Together with your colleagues, you ensure that guests can fully enjoy their experience at Karakter/Koraal, and you are the example of optimal hospitality for our guests and colleagues.
You are responsible for the entire service during your shift. This also includes the bar, the beach/pool area, and contact with the kitchen.
You lead by example for your colleagues, you think proactively about the company, you come up with ideas, and you look beyond what your average colleague does.
If there are malfunctions, technical problems, or internal conflicts, you resolve them or report them to management. You are also responsible for onboarding new colleagues during your shift. You also help the restaurant managers assess whether they are a good fit for the Karakter/Koraal team.
You have regular contact with management to discuss ongoing matters, for support, and to develop new ideas to further improve the service. The sous chef or head chef may also join these meetings at certain points.
Interested?
Please send your CV and motivation letter to hrm@karaktercuracao.com, stating “Supervisor Application” in the subject line.
info@karaktercuracao.com
+5999 7245667
/karaktercuracao